🕒 Processing Time
All orders are processed within 2 working days upon payment confirmation.
📍 Shipping Fees
| Destination | Shipping Fee |
|---|---|
| West Malaysia 🇲🇾 | RM7 |
| East Malaysia 🇲🇾 | RM16 |
| Singapore 🇸🇬 | RM30 |
📦 Standard Delivery
We ship using SPX Express depending on your location and order size.
❗Unsuccessful Deliveries
If delivery is unsuccessful, we will contact you via email.
Please note that a top-up for re-delivery will be required.
🏠 Address Accuracy
We are not liable for incorrect or incomplete shipping addresses provided by customers.
Orders returned due to such issues will be subjected to additional re-delivery fees.
🔎 Parcel Tracking
Once your parcel has been dispatched, your tracking number will be emailed to the address provided at checkout.
🛍️ Self-Collection (Pick-Up)
Prefer to collect your order in person? Here’s how it works:
📩 Notification
You will receive an email notification once your order is ready for collection.
Please wait for this email before coming down — walk-ins without confirmation will not be entertained.
📍 Collection Address
Sky Garden residences, Jalan Setia Tropika 1/21, Setia Tropika, 81200 Johor Bahru, Johor, Malaysia
📅 Pick-Up Timing
Self-collection is by appointment only.
Kindly contact us to arrange your preferred pick-up time: